Terms of service

TERMS OF SERVICE

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Welcome to Golden Rouge Foods LLC (“Golden Rouge,” “we,” “us,” or “our”). By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. OVERVIEW

These Terms govern your use of our website and services. By visiting our site or purchasing from us, you agree to comply with these Terms, as well as our Privacy Policy and any additional policies referenced herein.

If you do not agree with these Terms, please do not use our website or services.

2. ELIGIBILITY

By using this site, you confirm that:

  • You are at least 18 years old, or

  • You are using the site under the supervision of a parent or legal guardian.

3. PRODUCTS AND SERVICES

Golden Rouge sells food products intended for personal consumption. All product descriptions, images, and pricing are provided to the best of our ability; however, we do not guarantee that all details will be error-free.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities sold

  • Refuse service to anyone for any reason at any time

4. PRICING AND PAYMENTS

All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.

Payments are processed securely through Shopify and approved third-party payment providers. We do not store full payment information.

5. ORDERS AND ACCEPTANCE

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product availability

  • Errors in pricing or descriptions

  • Suspected fraud

If your order is canceled after payment, you will receive a full refund.

6. SHIPPING AND DELIVERY

Shipping times and costs are outlined in our Shipping Policy. Delivery dates are estimates and may vary due to carrier delays or circumstances beyond our control.

Golden Rouge is not responsible for delays, lost packages, or damages caused by shipping carriers, though we will assist in resolving issues when possible.

7. RETURNS AND REFUNDS

Due to the nature of food products, all sales are final unless the product arrives damaged, defective, or incorrect.

Please review our Refund Policy for complete details.

8. FOOD ALLERGY AND USE DISCLAIMER

Our products are made using clean ingredients; however, they may be processed in environments that handle common allergens.

Golden Rouge is not responsible for allergic reactions, misuse, improper storage, or consumption of products beyond recommended guidelines. Customers are responsible for reviewing ingredient information prior to purchase.

9. INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, recipes, and branding — is the property of Golden Rouge Foods LLC and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

10. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to disrupt or compromise site security

  • Submit false or misleading information

  • Infringe on intellectual property rights

Violation of these terms may result in termination of access.

11. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party services or websites. Golden Rouge is not responsible for the content, policies, or practices of these third parties.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Golden Rouge Foods LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

Our total liability shall not exceed the amount paid for the product in question.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Golden Rouge Foods LLC from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our products or services.

14. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

15. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

16. CONTACT INFORMATION

For questions about these Terms of Service, please contact:

Golden Rouge Foods LLC
Email: GoldenRougeFood@gmail.com
Location: Clovis, California, USA